Frequently Asked Questions

Is it safe to use my credit card on your site?

Shopping on our website is safe. Every credit card purchase you make at is verified and protected through SSL.

What is the status of my order?

Please allow 2-5 business days to process your order. International shipping can take up to 20 days. Once your order is shipped you will receive an email with your tracking information. Should there be a delay in the processing of your order you will receive an email with an explanation and any steps needed on your behalf to complete the order.

What is the quality of the hats?

All hats are six panel dad hats 100% cotton, buckle back unstructured low-profile caps with a pre-curved visor

Do the hats come in different sizes?

The hats are adjustable but one size fits most

What forms of payment do you accept?

We currently accept all major credit cards; Visa, MasterCard, Discover, American Express.

What do you charge for shipping an order?

All shipments have a flat rate fee of $7.00 USD

What shipping carrier do you use?

All shipments are made through United States Postal Services.

Do I need to provide further documentation after my order?

Each order is subject to be reviewed by our Verification Department and further information may be requested by G.O.D’S DESIGNS.CO for fraud protection purposes.

Why was my order cancelled?

  1. You may have made a duplicate order. When this happens, we cancel one of the orders to make sure that you were not charged twice.
  2. You may have failed to respond, in a timely fashion, to an important email. Often these emails relate to verifying your information or completing payment.

*If you have any questions about your canceled order, please contact us with your name and invoice ID

Can I cancel my order?

Unfortunately, we are unable to cancel your order once it has been shipped and obtains a tracking number.

Can I change my address on my order?

We do apologize unfortunately we are unable to alter billing or shipping information once your order has been placed for security purposes. 

Do you charge sales tax on any item(s)?

Great News! We do not charge tax on any of our items!

What do you charge for shipping an order? Do you ship to addresses outside the United States?

Yes, we do offer International Shipping. If you pay with a foreign credit card, our billing department may contact you asking for additional information such a utility bill or a form of identification to verify the billing address on the order. This information is used solely for verification purposes and for your security.